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The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! Humana Military offers military healthcare for the TRICARE East Region.
Humana Military, in partnership with TRICARE, is proud to serve beneficiaries in the East Region. Beneficiaries can find information on benefits, referrals, plan options and more here.
The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! © Humana Military 2024, Administrator of the Department of Defense TRICARE East Program.
TRICARE East providers learn more about the programs Humana Military offers to improve and sustain the health of our beneficiaries. Read the official notification for providers transitioning to the West in the new TRICARE contracts.
Customer service representatives are available to assist you Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445. Phone guide. Log in to connect. Calling from overseas? Use the exit code of the country you are calling from, and then dial 1 (502) 318-9986.
Search for TRICARE East providers, Primary Care Managers (PCM), military hospitals or clinics and more. If you are experiencing a medical emergency, call 911, or go to your nearest emergency room.
File an appeal or grievance. TRICARE appeals are managed by Humana Military. The appeals process varies depending on whether the denial of benefits involves a medical necessity determination or a factual determination.
TRICARE East beneficiaries can find information on referrals, authorizations and the Right of First Refusal (ROFR) process here.
TRICARE East Region Claims Attn: New Claims PO Box 7981 Madison, WI 53707-7981 Fax: (608) 327-8522 Claims - Corrected/Revised. A corrected claim is used to update a previously processed claim with new or additional information.
TRICARE East beneficiaries can change their Primary Care Manager (PCM) at any time as long as the desired PCM is accepting new patients and your request complies with local military hospital guidelines.