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LiveChat is customer service software that adapts to your business needs. Whether you’re a B2B SaaS or an ecommerce company, our live chat software will help you sell and support across multiple communication channels and ultimately grow your business.
Customer Service using LiveChat - the fastest way to provide customer support on your website. Plus, 7 awesome tips to improve your customer service!
Discover job-winning customer service resume examples, tips, and essential skills to secure your ideal customer service role.
Decide if the customer can always leave a message or only when support reps are online. Collect leads or the post-chat to let customers rate the chat and leave comments. Divide incoming chats by departments, such as product pages to sales and FAQ pages to support.
Unlock valuable customer insights and optimize your customer service strategy with LiveChat reports. Gain a deeper understanding of your customer interactions, identify peak chat hours, and ensure your team is always staffed to deliver exceptional service.
As the makers of LiveChat, customer service software for businesses, we wanted to provide the community of our customers and live chat agents with a free typing test. This way, they can consistently practice typing and improve their typing skills.
LiveChat is customer service software that adapts to your business needs. Whether you’re a B2B SaaS or an ecommerce company, our live chat software will help you sell and support across multiple communication channels and ultimately grow your business.
Dive into the compelling dialogue as they unravel the intricacies of AI’s role in customer service and its impact on the job market. Key topics covered include: – The timeless aspects of customer service, despite technological changes. – How AI can enhance customer service efficiency and quality.
LiveChat is customer service software that adapts to your business needs. Whether you’re a B2B SaaS or an ecommerce company, our live chat software will help you sell and support across multiple communication channels and ultimately grow your business.
LiveChat is customer service software that adapts to your business needs. Whether you’re a B2B SaaS or an ecommerce company, our live chat software will help you sell and support across multiple communication channels and ultimately grow your business.