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If you take a look at the email address of the sender, you will see that it uses a legit Dropbox domain, meaning this is a legit Dropbox email. However, if you don't recognize the sender, or the info they're asking from you, then I'd highly suggest that you ignore the email, and avoid clicking on any of the links too.
I've been unable to verify the primary email address used for my account due to the fact that as I'm getting closer to retirement I did not renew the domain name used for that email address - [removed]. I've set up a gmail account address [removed] that I'd like to use as the primary email for my d...
I am writing regarding an issue I encountered while attempting to verify my email address. I have not received the email for email address verification from Dropbox. I have already checked my spam folder, but I couldn't find the email there. I have verified that the email address I provided during the verification process is correct.
Hey @arc_lines_liaison_xyz.I can see you’ve logged a ticket with our support team in the meantime. I’ve gone ahead and left an internal note for you, too.
I put in the incorrect email and loaded all my files! Can’t verify to log back into that acct. Now I have 2 accts and need to merge or be able to change the email. I just need access!
The encrypted code verifier I'm sending in the token request is exactly the same encrypted code verifier I sent with the authorisation url. So why the error? This is doing my head in.
In such a case you cannot change the associated email. Instead you can create new account with the correct email and let the "incorrect" account just so. If needed, transfer existing files. After year of inactivity, Dropbox account gets deleted automatic (email validity doesn't matter in such a case). Hope this helps.
I have created a new email account, then created a new dropbox account (still with the same email domain), and I'm still not receiving the verification email. I have also tried sending the email verification from a different browser with no success. To add to these woes, your support bot is as usefull as a hole in a boat surrounded by sharks.
Note that when you request to verify your email address, you should receive an email from no-reply@dropbox.com with the steps to verify your account. If you don't receive an email after a reasonable amount of time, please check your spam folder to ensure that no-reply@dropbox.com is not blocked.
Morning community experts, I’ve tried to use the chatbot but kept going in circles so hoping y’all could help me out. I just realized that I missed the emails from Dropbox informing me that my account was in a locked state and going to be permanently deleted if I didn’t upgrade my account. I just ha...