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Contact Us. Our Numbers. Emergencies. Emergency Hotline. If you smell natural gas or experience a gas-related emergency. Available 24 hours, 7 days a week. Leaks, Odors, Safety Tips. (215) 235-1212. ¿Emergencias? En Español. Customer Service. Billing. (8 am - 6 pm) (215) 235-1000. Bill collection.
Manage Your Account Online. PGW makes it convenient to manage your natural gas account online – anytime, anywhere you have internet access. Log into My Account Register for My Account. With My Account. You can view and pay your bill from a checking or savings account free of charge; schedule automatic payments through Autopay; and sign up for ...
(215) 235-1000. Pay your bill over the phone 24 hours a day, with a check or credit/debit card using our automated system. Please have your account number ready. *A convenience fee of $2.65 may apply. Pay by Mail. Be sure to include your account number on your check or money order to: Philadelphia Gas Works. P.O. Box 11700. Newark, NJ 07101-4700.
Philadelphia Gas Works, Customer Service, Billing, Service Turn-on/off: (215) 235-1000, 8 am - 6 pm, Monday - Friday. Information in Spanish: (215) 235-2175. Hearing Impaired (TTY): (215) 236-4646. Gas Leaks & Emergencies: (215) 235-1212. Public Affairs - For issues with PGW construction (215) 684-6880. Collections: (215) 235-1777.
PGW's 24-hour Emergency Hotline is available, if you smell natural gas or experience a gas-related emergency call: 215.235.1212. Q: How do I pay my gas bill?
Philadelphia Gas Works, Customer Service, Billing, Service Turn-on/off: (215) 235-1000, 8 am - 6 pm, Monday - Friday. Information in Spanish: (215) 235-2175. Hearing Impaired (TTY): (215) 236-4646. Gas Leaks & Emergencies: (215) 235-1212. Public Affairs - For issues with PGW construction (215) 684-6880. Collections: (215) 235-1777.
If you have trouble signing in to your account, please click (for all cases other than forgotten user ID or password). Alternatively, please contact our Customer Care Team at (215) 235-1000, M-F 8 am-6 pm.
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Be sure to notify PGW at (215) 235-1000 at least seven days before the shutoff or transfer to avoid unnecessary costs. You are responsible for gas used at the property until PGW can access your meter to shut it off.
For questions or complaints about a gas bill, payment agreement, shut off notice, or any other customer issue, please contact Philadelphia Gas Works (PGW) directly at 215-235-1000. If you smell gas or think there is a gas leak, contact PGW IMMEDIATELY at 215-235-1212.