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  2. Workday, Inc. - Wikipedia

    en.wikipedia.org/wiki/Workday,_Inc.

    Workday, Inc., is an American on‑demand (cloud-based) financial management, human capital management, and student information system software vendor. Workday was founded by David Duffield, founder and former CEO of ERP company PeopleSoft, along with former PeopleSoft chief strategist Aneel Bhusri, following Oracle's acquisition of PeopleSoft in 2005.

  3. 4 ways to make DEI a key component of customer service and ...

    techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

    Also set clear intentions on the front end to welcome and absorb employee feedback throughout their tenure. This could include regularly scheduled check-ins with each customer service rep at every ...

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...

  5. Workday Adaptive Planning - Wikipedia

    en.wikipedia.org/wiki/Workday_Adaptive_Planning

    Workday, Inc. Website. Official website. Workday Adaptive Planning, formerly Adaptive Insights, is a software as a service company founded in 2003 and headquartered in Palo Alto, California . The company was acquired by Workday, Inc. in a $1.55 billion deal completed in August 2018. [1]

  6. Workday nabs employee feedback platform Peakon for $700M

    techcrunch.com/2021/01/28/workday-nabs-employee...

    Workday started the work day with some big news today. It’s acquiring employee feedback platform Peakon for $700 million in cash.. One thing we have learned during the pandemic is that ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]

  8. Workday turns more modern and personalized with new interface ...

    techcrunch.com/2022/09/13/workday-turns-more...

    Workday, which offers a set of services to help companies manage people and finances, was one of the earlier enterprise SaaS companies, launching way back in 2005, coming online about six years ...

  9. Employee handbook - Wikipedia

    en.wikipedia.org/wiki/Employee_handbook

    Employee handbook. An employee handbook, sometimes also known as an employee manual, staff handbook, or company policy manual, is a book given to employees by an employer. The employee handbook can be used to bring together employment and job-related information which employees need to know. It typically has three types of content: [1]