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2. Online shopping - Wikipedia

   en.wikipedia.org/wiki/Online_shopping

   An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.

3. Web 2.0 - Wikipedia

   en.wikipedia.org/wiki/Web_2.0

   Some Web 2.0 capabilities were present in the days of Web 1.0, but were implemented differently. For example, a Web 1.0 site may have had a guestbook page for visitor comments, instead of a comment section at the end of each page (typical of Web 2.0). During Web 1.0, server performance and bandwidth had to be considered—lengthy comment ...

4. Customer retention - Wikipedia

   en.wikipedia.org/wiki/Customer_retention

   High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections. Customer retention starts with the first contact an organization has with a customer ...

5. Amazon says it will now compensate consumers for defective ...

   techcrunch.com/2021/08/10/amazon-says-it-will...

   Starting September 1st, Amazon will take the claim information and notify the seller to help them address the claim. If the seller doesn’t respond, Amazon will step in to address the customer ...

6. Foursquare is launching an analytics platform to help ...

   techcrunch.com/2017/03/20/foursquare-is...

   Retailers will be able to use the dashboard to see foot-traffic data across metrics like gender, age and new versus returning customers — on a national or citywide scale. They also can compare ...

7. Customer to customer - Wikipedia

   en.wikipedia.org/wiki/Customer_to_customer

   Internet classifieds are another example of customer to customer marketing. An example of an internet classified company is Craigslist. Craigslist utilizes the internet to attract a wide customer and buyer base which employs the website to list and sell items. Since the customer to customer marketing strategy is strongly focused on serving the ...

8. When brands violate customer trust, it’s tough to win it back

   techcrunch.com/2019/02/27/when-brands-violate...

   Nothing is more important than the trust that we have that we have with our customers or employees or partners or our top executives,” Benioff explained. He went on to say when companies misuse ...

9. Supply chain operations reference - Wikipedia

   en.wikipedia.org/wiki/Supply_chain_operations...

   The Supply Chain Operations Reference ( SCOR) model is a process reference model originally developed and endorsed by the Supply Chain Council, now a part of ASCM, as the cross-industry, standard diagnostic tool for supply chain management. [1] The SCOR model describes the business activities associated with satisfying a customer's demand ...