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The phones were not being answered, so I tried "chat". After a long wait, the chat finally responded to me, but it was very slow and had a lot of time-filler small talk. Also asked security questions, which I did not want to give out online (and no other company has asked in a chat), so I ended it. Problem not resolved. They need an email contact.
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Please add a feature to adjust the length of which it takes to pop up the are you still watching feature. I like that it's longer then Netflix but I feel it's to long. Maybe give us the ability to select how long til it comes up. Hours or episodes later. However works just don't like missing half a season when I eventually fall asleep.
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