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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
Need help? Contact our support specialists. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
Contact information for product support depends on the country or region where the hardware was purchased.
Product information and sales assistance. Community Community. A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. Contact us online or by phone for help with your Sony® Consumer Electronics products.
Telephone: 1-800-345-7669. Opening times: Monday-Friday 8:00AM – 8:00PM PST. There’s also the opportunity to Live Chat with customer service at this link:...
The PlayStation support line (1–800-345–7669) is my top recommendation for fastest resolution when facing urgent issues. Support agents can quickly diagnose problems and submit requests the other channels often can‘t resolve directly. My advice is prioritizing the phone line for: Account locks or password resets.
Call PlayStation Support: In case you prefer speaking with a customer service agent directly over the phone, you can call PlayStation’s helpline at 1-800-345-SONY (7669). Before dialing, make sure you have your PSN account details and console serial number ready for a smooth experience.
All support for the Sony Playstation® console, Playstation games and Playstation accessories is handled by Sony Computer Entertainment, Inc. Information is available online at https://support.us.playstation.com/.