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We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804.
Find steps for managing your prepaid account using the My Verizon app on your smartphone, including how to set up a Prepaid Family Account and manage devices. Learn about prepaid plans. Pay in advance for voice, text, data & mobile hotspot on your wireless device. No credit check, deposit or long-term contract.
Get answers on how to manage payments for Verizon's prepaid plans. Learn about monthly expiration dates & how to use a refill card.
Understand how to choose and use Verizon Prepaid phone and data plans. Learn how to pay in advance, change add-ons and change plans to meet your needs.
Use this page to contact Verizon Customer Service. Use Verizon Support for help with Common TV, internet or phone service issues.
Step-by-step instructions for how to manage your prepaid account through the My Verizon website, like changing your plan and features and making a payment.
Find Verizon phone numbers to speak with a customer service representative about your mobile and home services.
How can I speak to a live representative by calling Verizon's Prepaid Customer Service? I call 888-294-6804 but the automation disconnects me without giving me the option to speak to customer service.
What phones can I use with Verizon prepaid service? If you want to buy a new prepaid phone, go to our Prepaid phones page to see all the prepaid phones available. Otherwise, visit a Verizon store or your local retailer.
Prepaid Family Account FAQs. Understand and monitor prepaid data usage and account information. Learn how to change your plan, add data and keep track of your account balance.