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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Can't remember your username? Use your account recovery phone number or email address to get it back.
Tell us one of the following to get started: Sign-in email address or mobile number. Recovery phone number. Recovery email address. Continue. AOL.
Forgotten password If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.
Restore the device using recovery mode and reset the password If you've never connected your iOS device to your computer, then you may need to place the device in recovery mode and restore it to ...
A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data, settings, and applications that were previously stored on the device. This is often done to fix an issue with a device, but it could also be done to restore the device to its original settings.
Login methods In addition to using an account password, users can login to their Microsoft account by accepting a mobile notification sent to a mobile device with Microsoft Authenticator, a FIDO 2 security token or by using Windows Hello. [6] Users can also set up two-factor authentication by getting a time-based, single-use code by text, phone call or using an authenticator app.