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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Nashville man accused of helping thousands of North Koreans ...

   www.aol.com/finance/nashville-man-accused...

   The companies where the IT workers had jobs included a top-five TV network, a Silicon Valley tech company, aerospace manufacturer, car company, and a luxury retail store—all of which are in the ...

4. How Apple Gets At-Home Workers To Work | TechCrunch

   techcrunch.com/2013/07/28/how-apple-gets-at-home...

   The tech layoff wave is still going strong in 2024. Following significant workforce reductions in 2022 and 2023, this year has already seen 60,000 job cuts across 254 companies, according to ...

5. Remote support - Wikipedia

   en.wikipedia.org/wiki/Remote_support

   Remote support. In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the ...

6. Microsoft launches a new remote help service for IT teams

   techcrunch.com/2022/04/05/microsoft-launches-a...

   The tech layoff wave is still going strong in 2024. Following significant workforce reductions in 2022 and 2023, this year has already seen 60,000 job cuts across 254 companies, according to ...

7. Remote work - Wikipedia

   en.wikipedia.org/wiki/Remote_work

   Thus, when perceived supervisor support and relationship quality between leaders and remote workers decreases, job satisfaction of the remote worker decreases. [100] [101] The importance of manager communication with remote workers is made clear in a study that found that individuals have lower job satisfaction when their managers remote work. [97]