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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
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Learn about the support options AOL offers and how to access help for your question or issue.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.
You must verify your email address in order to complete your account creation request and submit it for review. Your account must also have your email address in order for it to be recovered in the event that you lose the ability to access it. Click the " Request an account " link below, and a wizard will assist you.
This page in a nutshell: Failing to use a sensible password can lead to temporary loss of editing access and may lead to permanent loss of privileged access.