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Getting Started With DoorDash. If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions: Reset Portal password/username. Add Users to Portal. Update Non-POS Store Hours. POS Integration Store Hours.
What are DoorDash's service fees? If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions: Reset Portal password/username. Add Users to Portal.
Get help with deliveries, your DoorDash account, or payment through our automated and live support channels.
End of Search Dialog. For live order issues. 855-222-8111. or. For account issues. mxpsupport@doordash.com.
Merchant FAQs. Follow the links below for articles on frequently asked questions. Can’t find what you’re looking for? Try using the search feature at the top of the help site. Are you a Self Delivery merchant? Check out some Self Delivery-specific FAQs in Your Self Delivery Questions, Answered.
To go to your company's login page, enter the custom domain name. Enter a custom domain name that contains only alphanumeric characters, periods, and hyphens. Custom Domain. https://domain.my.salesforce.com. BackContinue.
Continued support. 1. What is Cash on Delivery. Cash on Delivery is a DoorDash product offering that allows merchants to accept cash as a form of payment for their orders. Dashers will fulfill cash orders on behalf of merchants and merchants will receive all the reporting needed to reconcile cash orders.
The Drive Portal is a DoorDash dashboard that allows you to monitor active Drive orders. In this portal, you will be able to track Dashers on a live map, see time estimates for deliveries, reschedule or cancel deliveries. The portal also allows you to see order history and cancelled orders. Please note that access to the Drive Portal is not ...
Simply log in and navigate to "Menus" on the left-hand menu bar and click on the menu you need to edit. For more information about using the Menu Editor, check out the Menu Editor Guide. Through the Merchant Portal, you will be able to: Updating A Shared Menu. If you have a shared menu i.e a menu that is shared across multiple locations, you ...
Recent DoorDash delivery ID or Customer name and phone number for a recent order in which the Dasher was assigned. Account Management Issue. Drive Portal access request and troubleshooting . Updating account information such as your address, email address, phone number. Can only be completed by an authorized user. Decision Maker email address