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  2. Bank teller - Wikipedia

    en.wikipedia.org/wiki/Bank_teller

    Bank teller. A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. [1] Tellers also deal with routine customer service at a branch.

  3. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

  4. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out. Staff working in the front office can also deal with simple ...

  5. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  6. 4 ways to make DEI a key component of customer service and ...

    techcrunch.com/2021/10/20/4-ways-to-make-dei-a...

    Also set clear intentions on the front end to welcome and absorb employee feedback throughout their tenure. This could include regularly scheduled check-ins with each customer service rep at every ...

  7. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  8. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    The night audit itself is an audit of the guest ledger (or front office ledger); that is, the collection of all accounts receivable for currently registered guests. It can also be defined as the collection of all guest folios, the billing receipts for currently registered guests. The purpose of the night auditor includes, but is not limited to ...

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.