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However, the days of across-the-board free returns are over: Amazon is instituting a $1 fee on some returns, marking a notable shift from the company's early days when the ethos was grow-at-all-costs.
Amazon today is making a significant change to its returns policy, known as the A-to-Z guarantee, to address issues with defective products sold through Amazon’s marketplace of third-party sellers.
Amazon has changed its return policy in an effort to cut down on costs. Amazon customers used to be able to drop off returns at UPS stores free of charge, but now the world's largest online ...
Amazon has begun displaying a warning about frequently returned items as the company tightens its belt in response to shaky finances and an uncertain economy. Industry-wide e-commerce returns ...
To qualify for free shipping, non-Prime members typically have to purchase an order totaling at least $25. On Monday, the e-commerce giant said it has raised that minimum to $35.
The US Consumer Product Safety Commission has determined that Amazon is responsible for hazardous or defective products sold by third-party retailers through its platform. The CPSC unanimously ...
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