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Add, replace or remove AOL account recovery info Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account.
Add or disable 2-step verification for extra security Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Self-service password reset Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled in the same software ...
Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
A second layer of security with two-factor authentication is the best way to protect your accounts from hackers.
Yahoo wants to end your dependency on memorizing passwords -- or creating crap ones that can be guessed or hacked -- after it introduced a new "on-demand" system that sends a one-time password ...
What you can do to protect your phone number. Just like you can apply two-factor authentication to your online accounts, you can add a secondary security code to your cell phone account, too. You ...