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  2. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    A simple way to think about blueprints is as a process chart which consists of inputs, process and outputs. Inputs (raw materials) → Process (transformation) → Outputs (finished goods) Service blueprints include actions and the amount of discretion for varying each step. A service blueprint is always constructed from the customer's perspective.

  3. Value-stream mapping - Wikipedia

    en.wikipedia.org/wiki/Value-stream_mapping

    Value-stream mapping, also known as material- and information-flow mapping, [1] is a lean [2] -management method for analyzing the current state and designing a future state for the series of events that take a product or service from the beginning of the specific process until it reaches the customer. A value stream map is a visual [2] tool ...

  4. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    A data-flow diagram is a way of representing a flow of data through a process or a system (usually an information system). The DFD also provides information about the outputs and inputs of each entity and the process itself. A data-flow diagram has no control flow—there are no decision rules and no loops. Specific operations based on the data ...

  5. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

  6. Functional flow block diagram - Wikipedia

    en.wikipedia.org/wiki/Functional_flow_block_diagram

    A functional flow block diagram (FFBD) is a multi-tier, time-sequenced, step-by-step flow diagram of a system 's functional flow. [2] The term "functional" in this context is different from its use in functional programming or in mathematics, where pairing "functional" with "flow" would be ambiguous. Here, "functional flow" pertains to the ...

  7. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Business process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities. International Organization for Standardization or ISO 9001 : 2015 encourages a process approach to quality ...

  8. Activity diagram - Wikipedia

    en.wikipedia.org/wiki/Activity_diagram

    Activity diagrams [1] are graphical representations of workflows of stepwise activities and actions [2] with support for choice, iteration, and concurrency. In the Unified Modeling Language, activity diagrams are intended to model both computational and organizational processes (i.e., workflows), as well as the data flows intersecting with the related activities.

  9. Process map - Wikipedia

    en.wikipedia.org/wiki/Process_map

    Process map is a global-system process model that is used to outline the processes that make up the business system and how they interact with each other. Process map shows the processes as objects, which means it is a static and non-algorithmic view of the processes. It should be differentiated from a detailed process model, which shows a ...

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