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Use the GoToAssist Remote Support v5 Customer Application. The GoToAssist Customer Attended Standalone application is available as a single installer file that can be downloaded and used by customers who frequently join attended support sessions from their Windows or Mac computer.
The GoToAssist Customer desktop application can be downloaded onto a customer's computer to enable agents to connect to them via attended or unattended support sessions, which includes the following: Attended Support: When customers join attended support sessions with agents, the GoToAssist Customer desktop application is downloaded onto their ...
Contact our team. Select Contact Support to submit a case and receive a phone number. Please have the following items ready so we are better prepared to help you: Computer for troubleshooting purposes. Article last updated: 10 November, 2023. The resources below answer most common questions.
Establish Support Connection. Type your name and the Support Key received from your Agent and click Continue to proceed. Want to deliver flexible, reliable IT support for your business? Try GoTo Resolve free for a limited time.
Download GoToAssist to your computer in order to join screen-sharing sessions without going through www.fastsupport.com. Download configuration instructions for Agents here.
GoToAssist Remote Support. Looking for the GoToAssist home page? Go to https://get.gotoassist.com. Questions? Contact Global Customer Support 24 hours a day, 7 days a week.
Support. Which product do you need help with? GoToAssist Remote Support. A seamless support tool that allows you to deliver on-demand or unattended assistance securely and easily. GoToAssist Service Desk. A simplified, cloud-based application for managing your IT services using ITIL best practices. GoToAssist Seeit.