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If an item you received from Walmart.com is damaged or defective, your item may be eligible to be returned by mail or returned to any Walmart store and may qualify for a refund or replacement. Please start your return in the Walmart app or online by going to your Purchase History.
Walmart Exchange Policy Basics. First, let‘s recap the essential elements of Walmart‘s exchange policy as it currently stands: Most unopened/unused items can be exchanged within 90 days of purchase; Receipt makes exchanges easier but is not always required ; Restrictions apply to certain categories (e.g. 30 days for electronics, 14 for phones)
Review Walmart's most frequently-requested public policies and guidelines, including our store return policy, ad match guarantee, coupon policy, and more.
If you have a Walmart account, begin your return in the Walmart app or in your purchase history on Walmart.com. Select the items you’d like to return & a reason for the return. Select return method. Review the return refund summary & submit your return. Check your email for confirmation.
By far the easiest way to exchange at Walmart is within 90 days with your original receipt. Here‘s what to expect: Time limit – 90 days from original purchase date to initiate exchange. Condition – Item must be unused in original packaging with all parts and accessories.
As long as the verification process is found acceptable, you can exchange your merchandise, get a cash refund (if the value of your purchase was under $10) or get your refund on a Walmart gift card (if the purchase value was $10 or more).
What Is Walmart’s Standard Return Policy? Walmart’s standard return policy generally gives you 90 days to bring an item back. Here’s what it says on the store’s website: “Items sold and shipped by Walmart can be returned or replaced, when available, by mail within 90 days of receipt.”
Key Takeaways: Walmart’s return policy allows customers to return or exchange items within 90 days of purchase, with some exceptions such as electronics (30-day window) and perishable goods. Receipts are preferred but alternative methods can be used for non-receipted returns, although they may require valid ID and approval.
Walmart Marketplace Return Policy. Although the returns policies for items sold and shipped by a Marketplace Seller may be different from Walmart’s return policies, we’ve set up certain minimum return standards to ensure a consistent customer experience. Review the following guidelines to confirm your return is eligible.
Dec. 21, 2020. By Linne Fulcher, Vice President, Customer Strategy, Science and Journeys, Walmart U.S. We know the easiest return for a customer is one they never have to make. But we, too, know the reality of being gifted a third air fryer or that ugly Christmas sweater … that wasn’t actually intended to be ugly.