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Illinois Department of Human Services (DHS) Customer Helpline. Find a local Family Community Resource Center (FCRC), report changes to your address, phone number, family size, or income, or if you have questions about or need help with a Medicaid application. Phone (toll-free): 1-800-843-6154.
Customer Help Line: 1-800-843-6154 · 1-866-324-5553 TTY. Use the IDHS Customer Help Line for questions about case status, benefits, services or eligibility. Staff are available 8:30 am - 5:00 pm, Monday through Friday, except State holidays.
Should you have further questions about the Medicaid program in Illinois, please don’t hesitate to contact hfs.webmaster@illinois.gov.
Got Medicaid? Get ready to renew! Use Manage My Case to access your benefits, check your redetermination due date, and verify your mailing address. If you're due, renew online right away. ILogin - A new way to log in to ABE and Manage My Case. For more information visit the ABE Customer Support Center.
By Phone. Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY. Available Monday - Friday, 8:30 AM - 4:30 PM. Closed State holidays. Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent.
Office Locator. For Cash, SNAP & Medical Assistance, please visit ABE.Illinois.gov, call 1-833-2-FIND-HELP (1-833-234-6343), or call your FCRC's Urgent Call Team. Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code: Select an Office Type:
Medicaid members! Don't risk losing your health insurance. Update your address at Illinois Medicaid. Or call 1-877-805-5312. We are open Monday through Friday from 7:45 a.m. to 4:30 p.m. TTY user call 1-877-204-1012. It's easy, fast, and free.
With HealthChoice Illinois, you have a health plan partner to turn to for help. With added benefits like support making smart health choices, personal care coordination, 24-hour nursing help line, and more. HealthChoice Illinois is the smart way most Medicaid members get quality care.
Illinois Medicaid Renewals Information Center. For Medicaid Customers. There are two ways to change your Medicaid address: Click Manage My Case at abe.illinois.gov to: Verify your address (under 'Contact Us') Find your renewal due date (under 'Benefit Details') Complete your renewal when you are due. Manage my case at abe.illinois.gov.
IDHS Services. Food Financial Assistance Recovery Medical Mental Health Rehabilitation Child Care Shelter Developmental Disabilities. Providers. If you are - or want to be - a DHS partner, provider, contractor, or vendor, you can find the information and resources you need. Learn More About Providers. Statewide Offices. Firearm Violence Prevention.