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  2. Amazon says it will now compensate consumers for defective ...

    techcrunch.com/2021/08/10/amazon-says-it-will...

    Amazon today is making a significant change to its returns policy, known as the A-to-Z guarantee, to address issues with defective products sold through Amazon’s marketplace of third-party sellers.

  3. Amazon will directly address complaints about faulty ...

    www.engadget.com/amazon-will-now-help-customers...

    Amazon is updating its return policy to make it easier for customers to file complaints over defective products from third party marketplace sellers. Starting September 1st, you'll be able to ...

  4. This brilliant app waits on hold for you | TechCrunch

    techcrunch.com/2019/10/16/avoid-waiting-on-hold

    For Skip Waiting On Hold, DoNotPay built out a database of priority and VIP customer service numbers for tons of companies. For legality, if you opt in to recording the exchanges, the app ...

  5. Unicorn travel startup Hopper is facing a pandemic-fueled ...

    techcrunch.com/2020/12/18/unicorn-travel-startup...

    It’s confusing, to say the least.) But the root of Hopper’s customer service nightmare wasn’t the chaos caused by the pandemic and the airlines’ cancellations themselves. It was how Hopper ...

  6. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  7. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  9. Fully’s Jarvis standing desk is good, but its customer ...

    www.engadget.com/fully-jarvis-irl-120011669.html

    Engadget. After doing copious amounts of research, I settled on the aforementioned Jarvis Bamboo Standing Desk by Fully. It has a ton of positive reviews, I liked the design and it comes in a ...

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