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Geek Squad, Inc. is a subsidiary of American and Canadian multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota.The subsidiary was originally an independent company founded by "Chief Inspector" Robert Stephens on June 16, 1994, and offers various computer-related services and accessories for residential and commercial clients.
Under the Geek Squad brand, Best Buy offers computer repair, warranty service, and accidental service plans. [2] Best Buy provides an online community forum for members, where consumers can discuss product experiences, ask questions, and get answers from other members or retail product experts. [83]
Former Geek Squad workers who lost their jobs this week told 404 Media that Best Buy is conducting mass layoffs, though no numbers have yet been confirmed. Many have posted on Reddit to say they ...
Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The Richfield ...
Best Buy’s Geek Squad will complete the repairs with parts and training provided by Samsung. For the South Korean company, this partnership is all about expanding its repair footprint.
A spokesperson told Bloomberg that Best Buy Beta will replace Total Tech Support, the company's current $200 membership program that also offers unlimited tech support and discounted Geek Squad ...
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