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  2. How do I cancel services? — Spectrum Community

    community.spectrum.net/discussion/173787/how-do-i-cancel-services

    Didn't find what you were looking for? We have advanced search options to make it easier to locate posts, questions and answers on this community.

  3. Will someone at Spectrum please help me understand seasonal hold?

    community.spectrum.net/discussion/171980/will-someone-at-spectrum-please-help...

    Seasonal Status or seasonal hold is a program where, once a year for a fixed amount of time (2-9 months) you can put your Spectrum services on hold while you are away from the location. This is usually for situations likes vacation homes, or if you will be away for an extended time. The advantage is that regular service resumes at the ...

  4. Am I in an outage? (Is my Spectrum service in an outage?)

    community.spectrum.net/discussion/171626/am-i-in-an-outage-is-my-spectrum...

    If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or Apple devices, or visiting Outage Information and Troubleshooting. Tagged: Internet. Troubleshooting.

  5. We put together this post to outline troubleshooting steps to resolve internet issues including intermittent and slow speeds as well as details to include when asking the Community for assistance. This post is closed to comments, if you need assistance, please Ask a Question.

  6. IPv6 Frequently Asked Questions — Spectrum Community

    community.spectrum.net/discussion/138397/ipv6-frequently-asked-questions

    An IPv4 address is a 32-bit address composed of 4 octets. An IPv6 is a 128-bit address and consists of 32 hexadecimal characters composed of the numbers 0 through 9 and the letters A through F. Example of an IPv4 address: 24.128.21.12. Example of an IPv6 address: 24da:db8:ac10:fe01:2aa:ff:fe00:56ab.

  7. How to add additional email addresses to my Spectrum email.

    community.spectrum.net/discussion/173290/how-to-add-additional-email-addresses...

    December 2023 edited January 10 in Internet Tips, Resources and FAQs I have my internet and email through Spectrum with an email address ending in charter.net. When I set up my email, I was told that I could create up to five additional email addresses on my email account.

  8. Spectrum/Charter IPv6 Prefix Length

    community.spectrum.net/discussion/170497/spectrum-charter-ipv6-prefix-length

    I want to add IPv6 support for the network and VLANs. What is the Prefix or Network length provided by Spectrum, /56, /60 or /64? I cannot find any documentation or FAQs explaining what addresses the Spectrum DHCPv6 server gives out for residential customers. A /64 is not the recommended length since it cannot be subnetted for use with VLANs.

  9. Security Suite - Spectrum Community

    community.spectrum.net/discussion/163839/security-suite

    Firewall. Security Suite for Mac offers a user-friendly firewall to protect your private data. The firewall feature allows only safe internet connections and prevents unauthorized access of your computer. Security Suite works with Windows Firewall software to secure your private data and prevent hackers from breaking into your computer.

  10. Discussions - Spectrum Community

    community.spectrum.net/discussions

    Welcome to the Spectrum Support Community. Join the conversation to share knowledge, ask questions, and get answers.

  11. My Spectrum App: My Account — Spectrum Community

    community.spectrum.net/discussion/165854/my-spectrum-app-my-account

    When you've got the Spectrum WiFi profile set up on your device, you get free and unlimited access to a nationwide network of WiFi hotspots with an extra layer of security. Learn more about Spectrum WiFi Hotspots. To install the Spectrum WiFi profile using the My Spectrum app: For iOS: Choose Account. Select Manage Spectrum WiFi Profile.