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Allstate (2011–present) Website. esurance .com. Esurance Insurance Services, Inc. is an American insurance company. It sells auto, home, motorcycle, and renters insurance direct to consumers online and by phone. Founded in 1999, the company was acquired by Allstate in 2011.
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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Esurance's new video appraisal feature for the insurer's Android and iOS apps helps speed up the post-accident process significantly. Typically, you're required to get a vehicle inspection after ...
Allstate Insurance Company, named after Sears’ tire brand, went into business on April 17, 1931, offering auto insurance by direct mail and through the Sears catalog. [8] This was in line with one of the objectives of a company to sell automobile insurance in the same manner as Sears sold its merchandise.