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Dollar's focus remained on company-owned rental locations at major airports to service both tourists and leisure rental markets. [5] Both Dollar Rent A Car and Thrifty Car Rental formed an agreement in 1997 with The SABRE Group, Inc., a leader in electronic distribution systems within the travel industry, to manage the subsidiaries’ routine ...
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The Dollar Thrifty Automotive Group was separated into two subsidiaries, Thrifty Car Rental and Dollar Rent A Car, under the Hertz Corporation. Each operates with its own sales, marketing, rental fleets, and franchise locations from Hertz's headquarters in Estero, Florida under President and CEO Kathryn V. Marinello. [32] [33] [34]
By 2005, Enterprise Rent-A-Car's customer service has been recognized seven times by J.D. Power and Associates as highest in customer satisfaction for rental car companies at or near airports. [10] The company was named ninth on Business Week's top 25 companies customer service list in 2007. [11] [12]
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