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Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well ...
Online reviews have become very important to Americans’ purchasing decisions, Pew also found. 82 percent say they consult online ratings when buying for the first time, and nearly half (46% ...
Rating site. A rating site (commonly known as a rate-me site) is a website designed for users to vote, rate people, content, or other things. Rating sites can range from tangible to non-tangible attributes, but most commonly, rating sites are based around physical appearances such as body parts, voice, personality, etc.
Reputation management, originally a public relations term, refers to the influencing, controlling, enhancing, or concealing of an individual's or group's reputation. The growth of the internet and social media led to growth of reputation management companies, with search results as a core part of a client's reputation. [ 1 ]
“Fake reviews not only waste people’s time and money, but also pollute the marketplace and divert business away from honest competitors,” FTC Chair Lina Khan said in a statement.
Two Berkeley economists have found that the tiniest changes in online restaurant reviews can make or break a restaurant. A simple half-star improvement on Yelp's 5-star rating makes it 30-49% more ...
Reputation marketing. The reputation marketing field has evolved from the marriage of the fields reputation management and brand marketing, and involves a brand's reputation being vetted online in real-time by consumers leaving online reviews and citing experiences on social networking sites. With the popularity of social media in the new ...
Another survey suggests that systematic reviews of literature — scholarly syntheses of the evidence on a particular topic — take an average of 41 weeks for a five-person research team. But it ...