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  2. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [ 7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  3. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Tagged repairs in process can be seen on lower shelves at left, and service parts in labeled boxes seen above them. A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware, installing and updating software packages ...

  4. Thread (computing) - Wikipedia

    en.wikipedia.org/wiki/Thread_(computing)

    Thread (computing) In computer science, a thread of execution is the smallest sequence of programmed instructions that can be managed independently by a scheduler, which is typically a part of the operating system. [ 1] In many cases, a thread is a component of a process. The multiple threads of a given process may be executed concurrently (via ...

  5. Atlassian expands Jira Service Desk beyond IT teams

    techcrunch.com/2019/11/13/atlassian-expands-jira...

    Atlassian today announced a set of new templates and workflows for Jira Service Desk that were purpose-built for HR, legal and facilities teams. Service Desk started six years ago as a version of ...

  6. White-collar worker - Wikipedia

    en.wikipedia.org/wiki/White-collar_worker

    A white-collar worker is a person who performs professional service, desk, managerial, or administrative work. White-collar work may be performed in an office or other administrative setting. White-collar workers include job paths related to government, consulting, academia, accountancy, business and executive management, customer support ...

  7. Data center management - Wikipedia

    en.wikipedia.org/wiki/Data_center_management

    Data center management [1] is the collection of tasks performed by those responsible for managing ongoing operation of a data center. [2] This includes Business service management and planning for the future. Historically, "data center management" was seen as something performed by employees, with the help of tools collectively called data ...

  8. Why Every Office Should Have A File Manager? - Engadget

    www.engadget.com/2016-07-20-why-every-office...

    Here are the top reasons why every office should have a file manager-. Multifaceted functionality. A file manager software comes with multifaceted functionality and allows its users to create ...

  9. Software development process - Wikipedia

    en.wikipedia.org/wiki/Software_development_process

    Software development. In software engineering, a software development process or software development life cycle is a process of planning and managing software development. It typically involves dividing software development work into smaller, parallel, or sequential steps or sub-processes to improve design and/or product management.