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Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.
Register for My Account and then sign in to view your bill and payment history, choose how and when to pay, track your energy usage and manage your account.
View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.
Sign in or pay your Duke Energy bill as a guest using credit card, debit card or bank account. Making an online payment is simple, secure & convenient.
Report a power outage, use the outage map for updates about outages in your area & find other resources to keep you informed until power is restored.
Charlotte, N.C. – As of 9 a.m., Duke Energy has restored power to more than 180,000 customers impacted by severe storms that occurred Wednesday evening and Thursday morning.
Report a street light outage by entering an address, business name or closest street. Map details include current status & estimated restoration time.
How to Get Started. Register for My Account to conveniently access and manage your account from your desktop, tablet or mobile device. It's easy -- just sign in to view your bill, choose how and when to pay, track your usage and more. Do more, on the go!
Duke Energy restores power in a sequence starting with public health and safety facilities and equipment that restores the greatest number of customers. More than 850,000 customers lost power during the storm.
Report all power line hazards to Duke Energy at 800-228-8485, or contact your local emergency services department or agency. Keep children and family pets away from areas where lines may have ...