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idelww (idelww) March 24, 2024, 8:30am #1. Hello, I wanted to make this post because I’m having troubles resetting the password to one of my alts. I tried resetting the password and I got no email. I also tried using the username reminder, and again no email. Before anybody says “you got locked out/someone stole the account”, that’s not ...
I need help regarding my friend’s account. The account is from 2010, old e-mail got hacked but we got it back after 13 years. Basically he needs to reset his password but the password reset emails are not arriving. We tried everything, he whitelisted the domains, added Roblox as a contact, but he doesn’t get the password reset. We contacted Roblox Support and they said “this email is ...
NWSpacek (NWSpacek) September 23, 2015, 11:46pm #1. So, recently I changed my password to something convoluted as a security measure after the maker faire, and I can’t remember what it was. No problem, just submit a password request and change it to something I will remember and away we go. The emails aren’t sending, or they aren’t being ...
website. Master3395 (Master3395) December 29, 2018, 7:36pm #1. I am unable to reset my password via the email reset mechanism due to a website issue (although I’m currently logged in, using Facebook and that’s why i can post here.) When I try to reset my password by email (through the “forgot your password” form): I don’t get any e ...
buildthomas (buildthomas) November 11, 2015, 2:44pm #6. I just confirmed that both the password reset email and the usernames reminder are working fine, they’re not broken, so please make sure you filled in the correct information and otherwise contact info@roblox.com. J_J (J_J) November 11, 2015, 2:56pm #7. I can confirm this bug.
I am unable to reset my password via the email reset mechanism due to a website bug (although I’m currently logged in, and thus able to post this). When I try to reset my password by email (through the “forgot your password” form): I receive the email with the reset link (as expected). The email takes me to a list of users linked to my email: I pick “TaslemGuy” (I’ve confirmed that ...
My email is currently being bombed by password reset requests. I have received roughly 1000 emails in the past 20-30 minutes. It seems like the bot doing this is bypassing floodchecks by randomly varying the letter-case of the characters in my email address. I don’t know how much of a load Roblox’s email servers can handle or if I’m the ...
The password reset option prompts “Passwords do not match”, even though I’ve tried the password when logging in and it was successful, I’ve copy-pasted it and wrote it in manually 3 times to no avail. I just noticed this bug today. The reproduction steps are simple: write in “Current Password”, write in “New Password” and then write in “Confirm Password” and it says that ...
Hi, I emailed support about this issue, but, like usual, they didn’t understand me. Since then I’ve realized why this might be happening. Basically, for one of my emails (which I will PM to a staff member if needed), neither password resets or username reminders seem to be able to make it through, and I’ve tried everything, making info@roblox.com a contact, checking my spam folder, etc ...
Dont really know if this goes in Bugs or Features, so I’ll post it here. SIM Swapping is a big issue recently plauging the Roblox developer community… Until just now, I though Roblox couldn’t really do much about it given how it’s out of their control, however, on Roblox, its possible to reset your password using SMS. I am more than certain that this is the method that these attackers ...