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Pay a water bill. Before you start. You’ll need: Your nine-digit Water Access Code (found on your bill) Your ZIP code. If paying by eCheck, you’ll also need: Your bank’s nine-digit routing number. Your savings or checking account number. Pay online External link. You can pay with any of the following.
Pay a water bill. Instructions and fees for accessing and paying your water and sewer services bill. Become a water customer. Instructions and contact information for property owners, tenants, and occupants to use when setting up a water and sewer services account. Water shutoffs.
Get help paying for your water bill, find ways to reduce your bill, or set up a payment plan. Dispute a water bill If you think there's an error or a problem with your water bill, you can appeal to the Water Revenue Bureau.
Explore Philadelphia’s 25-year plan to upgrade and strengthen essential drinking water infrastructure. Sign up for Paperless E-Billing and AutoPay Create an account now to go paperless and get free AutoPay and more!
Water Revenue Bureau (215) 685-6300 8:00 a.m – 5:00 p.m. wrbhelpdesk@phila.gov. Mail Payments to: Water Revenue Bureau P.O. Box 41496 Philadelphia, PA 19101-1496. Please visit the Water Revenue Bureau website for in-person bill pay locations.
Water Bill Payments. Please send all bill payments to this address: Water Revenue Bureau P.O. Box 41496 Philadelphia, PA 19101-1496
Payment agreements can also help make your bill more manageable. Fill out one application, and we’ll let you know which program offers the lowest bill. If you have experienced job loss or difficulty paying your bills as a result of COVID‑19, please apply for customer assistance.