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  2. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    ConsumerAffairs. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6 ...

  3. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  4. How small claims court became Meta's customer service hotline

    www.engadget.com/how-small-claims-court-became...

    Meta eventually offered $3,500 — the maximum amount for a small claims case in Arizona. He says they wanted more, but Meta refused, and they felt like they were out of options. Ryan claims they ...

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  6. Amazon will directly address complaints about faulty ...

    www.engadget.com/amazon-will-now-help-customers...

    Currently, Amazon encourages customers to contact third-party sellers directly with complaints about products. That left users to fend mostly for themselves following accidents caused by faulty or ...

  7. Unicorn travel startup Hopper is facing a pandemic-fueled ...

    techcrunch.com/2020/12/18/unicorn-travel-startup...

    It’s confusing, to say the least.) But the root of Hopper’s customer service nightmare wasn’t the chaos caused by the pandemic and the airlines’ cancellations themselves. It was how Hopper ...

  8. Jabra says it’s exiting the consumer headphones business just ...

    www.engadget.com/jabra-says-its-exiting-the...

    Jabra is exiting the consumer earbuds business. The move is shocking, as Jabra's parent company made the announcement at the same time it unveiled new models of its Elite earbuds.Peter Karlstromer ...

  9. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Revenue. $241.7 million (2017) Employees (2019) 592. Website. www .consumerreports .org. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

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