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  2. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  3. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used ...

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  5. Zendesk - Wikipedia

    en.wikipedia.org/wiki/Zendesk

    Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014.

  6. Assist by AOL - AOL Help

    help.aol.com/products/assist

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  7. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    E-procurement. Purchase-to-pay. Super-apps. v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [ 1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [ 2] studied the value of an organization's help desks.

  8. Freshdesk Wants To Make Customer Service Fun With Game ...

    techcrunch.com/2012/09/17/freshdesk-wants-to...

    Today announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of time it ...

  9. Virtual help desk - Wikipedia

    en.wikipedia.org/wiki/Virtual_help_desk

    Virtual help desks allow IT reps to virtually access end systems through support sessions where they can diagnose and fix computer issues quickly. This eliminates in-person customer service calls and/or ineffective phone-only tech support sessions, making the help desk more efficient. Another objective of the virtual help desk is to improve IT ...