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MES (Pronounced 'Mez) was created to transform our Medicaid technology from an antiquated all-in-one-box solution, to a modular, expandable and cost-effective solution which benefits our Members, Providers and stakeholders.
MES will continue to provide the same resources you need to get your job done, and help provide for our Members' health care. Providers: Please utilize the Medicall automated system to check claim status, authorizations, and eligibility by calling 800 884 9730 or 804 965 9732.
Need to Login to MES? The 'virginiamedicaid' portal is no longer in operation, so you've been directed here - to the new MES Portal. You can login using this link, or just click the blue LOGIN button at the top of any page here.
Log in. Forgot password? Reset password. Having trouble logging in?
Welcome to the Virginia Department of Medical Assistance Services Online Provider Enrollment System. Providers should review enrollment requirements using the Enrollment Pre-Checklist below to determine required documentation by Medicaid Program, Enrollment Type, and Provider Type and Specialties.
Click Here to Navigate to the Provider Portal. If you need assistance or have any questions please contact Virginia Medicaid Provider Enrollment Services at 888-829-5373 or 804-270-5105 to speak with an Provider Enrollment Specialist. Click Here for Additional Instructions for Providers.
The purpose of this guide is to support Providers, Authorized Administrators of Providers, and Delegates of Providers with an overview of the Provider Portal and instructions to view and maintain provider information within the Provider Portal Maintenance.
Providers should access the new Provider Portal (PRSS) to validate the taxonomy that is associated with their National Provider Identifier (NPI) and location. Login to MES (blue button above) to access PRSS.
All providers should check the Provider Extract spreadsheet (link below), which lists all active, enrolled Virginia Medicaid providers, revalidation dates and zip codes for related service locations. Providers can download the file and use the spreadsheet to see if all of their NPIs and service locations are enrolled:
Start your Provider learning journey here! You can learn about MES, how to access MES, and access and use the Provider Portal. Some of the course materials listed here are also intended for MCO users. Provider and MCO tracks are noted below. Courses include Videos, User Guides and other downloadable resources.