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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

3. Layoffs, abusive calls, and AI fears: Inside the front lines ...

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

4. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon Maritime, Inc. holds a Federal Maritime Commission license to operate as a non-vessel-owning common carrier (NVOCC), which enables the company to manage its shipments from China into the United States. Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides discounts ...

5. Amazon, Facebook and More Companies That Went Remote in 2021

   www.aol.com/finance/amazon-facebook-more...

   Take a closer look at some of the largest employers who offered remote work in 2021. 1. Amazon. Amazon, a company that now employs more than 1 million people worldwide, said in October that it ...

6. Amazon is reportedly making employees relocate for return-to ...

   www.engadget.com/amazon-is-reportedly-making...

   Those affected will include workers hired for remote positions and those who moved during peak pandemic days. Some Amazon employees will be forced to relocate to fulfill a company policy requiring ...

7. AWS launches Amazon Connect, productizes Amazon's in-house ...

   techcrunch.com/2017/03/28/aws-amazon-connect

   The latest product, launching today, is Amazon Connect, a cloud-based contact center solution. AWS said it is based on the same tech that Amazon itself has built and uses in-house “to power ...