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From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password.
Two-factor authentication ( 2FA) is a method of adding additional security to your account. The first "factor" is your usual password that is standard for any account. The second "factor" is a verification code retrieved from an app on a mobile device or computer. 2FA is conceptually similar to a security token device that banks in some ...
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.
Self-service password reset. Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management ...
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add or disable 2-step verification for extra security. Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and ...
Let's get you into your account. Tell us one of the following to get started: Sign-in email address or mobile number. Recovery phone number. Recovery email address. Continue. AOL.
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