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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Select approximate date when the account was created and click “Next”. Enter any contact email address that they have access to and finish the whole verification process. Please ensure that ...
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down. While pressing and holding the ...
In the past couple of days, we've seen reports here and there of iPhones getting stuck in a restart loop. The black screen with the Apple logo shows up, holds for a while, and then disappears ...
The bad news: you’ll probably need a factory reset. The good news: there’s a way back in. The bad news: you’ll probably need a factory reset.
To set a passcode that can include numbers, letters, and special characters, go to Settings > General > Passcode Lock. If you've grown weary of Touch ID and would like to do this on an iPhone 5s ...
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