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  2. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the two are oftentimes used interchangeably and/or together.

  3. On-the-job training - Wikipedia

    en.wikipedia.org/wiki/On-the-job_training

    On-the-job training. On-the-job training (widely known as OJT) is an important topic of human resource management. It helps develop the career of the individual and the prosperous growth of the organization. On-the-job training is a form of training provided at the workplace. During the training, employees are familiarized with the working ...

  4. Training needs analysis - Wikipedia

    en.wikipedia.org/wiki/Training_needs_analysis

    Training Need Analysis (TNA) is the process of identifying the gap between employee training and needs of training. Training needs analysis is the first stage in the training process and involves a series of steps that reveal whether training will help to solve the problem which has been identified. Training can be described as “the ...

  5. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  6. Organizational network analysis - Wikipedia

    en.wikipedia.org/wiki/Organizational_network...

    Organizational network analysis (ONA) is a method for studying communication [1] and socio-technical networks within a formal organization. This technique creates statistical and graphical models of the people, tasks, groups, knowledge and resources of organizational systems. It is based on social network theory [2] and more specifically ...

  7. Training - Wikipedia

    en.wikipedia.org/wiki/Training

    The on-the-job training method takes place in a normal working situation, using the actual tools, equipment, documents or materials that trainees will use when fully trained. On-the-job training has a general reputation as most effective for vocational work. It involves employees training at the place of work while they are doing the actual job.

  8. Transfer of training - Wikipedia

    en.wikipedia.org/wiki/Transfer_of_training

    Theoretically, transfer of training is a specific application of the theory of transfer of learning that describes the positive, zero, or negative performance outcomes of a training program. [2] The positive transfer of training-- the increase in job performance attributed to training-- has become the goal of many organizations.

  9. Induction training - Wikipedia

    en.wikipedia.org/wiki/Induction_training

    In human resource development, induction training introduces new employees to their new profession or job role, within an organisation. [1] As a form of systematic training, induction training familiarises and assists new employees with their employer, workforce and job design. The scale of induction training varies between organisations, with ...

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