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  2. Developers can finally respond to App Store reviews - here's ...

    techcrunch.com/2017/03/28/developers-can-finally...

    With yesterday’s release of iOS 10.3 and macOS 10.12.4, Apple has made a significant change to how its App Stores operate. At long last, developers now have the ability to respond to user ...

  3. Apple now allows customer support reps to respond to your App ...

    techcrunch.com/2017/07/18/apple-now-allows...

    Apple says customer support reps will gain access to Resources and Help, Users and Roles, and My apps in iTunes Connect. By clicking on “My Apps,” they’re able to jump right into Ratings and ...

  4. Apple's new App Store Guidelines aim to crack down on fraud ...

    techcrunch.com/2021/06/07/apples-new-app-store...

    Related to this, Apple clarified the language around App Store discovery fraud (5.6.3) to more specifically call out any type of manipulations of App Store charts, search, reviews and referrals.

  5. Apple settles lawsuit with developer over App Store ...

    techcrunch.com/2022/09/01/apple-settles-lawsuit...

    This seemingly contradicted Apple’s claim that the FlickType keyboard offered a “poor user experience,” given that Apple’s own app review team was greenlighting the same technology when ...

  6. Sprint lets you chat with customer service reps ... - Engadget

    www.engadget.com/2019-01-16-sprint-customer...

    The provider has added support for Apple's Business Chat. Apple's Business Chat, which lets you chat with companies through iMessage, was announced in 2017, though adoption has been somewhat slow ...

  7. Apple's rivals aren't happy about its EU App Store changes

    www.engadget.com/apples-rivals-arent-happy-about...

    Apple then takes a flat commission on any transaction, either to buy the app itself or with an in-app purchase. For small developers making less than $1 million per year, Apple takes a 15 percent ...

  8. Apple launches 'Apple Customer Pulse' feedback site - Engadget

    www.engadget.com/2011-05-06-apple-launches-apple...

    Updated Fri, May 6, 2011 · 1 min read. Apple has launched a new site called Apple Customer Pulse which allows select users of Apple's products to submit feedback on a variety of issues. Currently ...

  9. Apple urged to root out rating scams as developer highlights ...

    techcrunch.com/2021/02/03/apple-urged-to-root...

    A quick Google search for ‘buy ios reviews’ returns a staggering 643M results — including ads for companies touting “app reviews, installs and ratings [as] the best way to improve the rank ...